03 Jun
Field Service Engineer
Hudson, MA


Job Details
Company Nikon Precision
Job Type(s) Full Time
Salary($) -
Website
Location(s) Hudson, MA
Opening(s) 1
Job Description

Nikon Precision Inc. is a leading supplier of semiconductor production and inspection equipment. Our state-of-the-art photolithography equipment is used to image submicron geometries onto various substrates for the manufacture of integrated circuits, LCD panels, and other applications. Our tools help manufacture the heart of most consumer electronics on the market today, including computers, hard drives, non-volatile memory, smartphones, MP3 players, GPS units, and other emerging technical products.

As a market leader, Nikon Precision strives to recruit those individuals who have experience meeting the technical challenges of this industry. Our ideal candidates possess strong individual talents, as well as a commitment to the success of the team.

Job Summary
We have an opening for a Field Service Engineer (FSE) to provide onsite customer service and support. Job responsibilities include equipment installations, upgrades, repairs, and preventative maintenance of complex lithography tools. Our FSEs work with the customer to ensure optimal performance of the Nikon equipment.

The successful FSE pro-actively identifies, troubleshoots, and resolves technical issues at the customer site. They are able to successfully work individually or in a group environment, with assistance of advanced technical staff. FSEs also must effectively communicate and instruct customers in the operation and maintenance of the systems.

Job Responsibilities
•Ensure Nikon equipment is operating at optimal performance levels.
•Intepret schematics, mechanical diagrams, block diagrams, part lists and other technical materials. Apply that knowledge to the installation, maintenance, upgrade and repair of Nikon equipment.
•Proficient in the use of common electronic diagnostic equipment (i.e. oscilloscope, digital voltmeter, etc).
•Assimilate and discern data from diagnostic programs to develop solutions for troubleshooting equipment
•Is the primary customer interface / communication link to answer questions and provide updates. Actively responds to customer requests.
•Provide clear verbal and written communications to insure appropriate action is executed.
•Provide exceptional customer service while working in a clean room environment more than 50% of their time.

Qualifications
•Bachelor’s degree in EE, ME, EET, MET or ElectroMechanical Engineering or equivalent OR
•Associate’s degree in EET or MET plus 4 years related experience in electro-mechanical troubleshooting or equivalent OR
•6 years related Military experience in electro-mechanical troubleshooting or equivalent
•Self-starter demonstrating technical competence of electrical, mechanical and optical systems or subsystems.
•Excellent verbal and written communications skills to work effectively with co-workers, supervisors and customers
•Proficient in Microsoft Office suite
•Japanese language proficiency a plus

Nikon Precision Inc. offers competitive salaries, including the opportunity for overtime such as rotating and/or compressed shift (e.g. alternating 3 days on, 4 days off), on-call pay. Some travel may be required.

We also offer excellent benefits, including a superior medical, dental and vision plan, incentive compensation bonus plan, 401(k) employer contribution, paid vacations and more.

We are an equal opportunity employer.

Apply

Similar Jobs

Sr Manufacturing Engineer - Laser Experience Required
TeraDiode Inc. Boston, MA

04 Jun

Field service engineering experience is desired. Laser Manufacturing Engineer. Act as technical liaison between production planning and engineering personnel....

User Support Specialist
Ashley Ellis Westborough, MA

22 May

If an issue can not be resolved within 15 minutes you would escalate to a Field Engineer and work with that engineer to resolve the issue....

Customer Service Manager
Stratus Technologies Maynard, MA

08 Jul

The scope of the role includes management of external service partner providing Level 1 customer service activities, managing an internal Level 2 technical...

PFE DOD
Microsoft United States

04 Jul

Exceptional customer service, overall communication and technical writing skills. Superior problem solving and troubleshooting skills at the System Engineer...

PFE DYNAMICS AX
Microsoft United States

28 Jun

The PMC Premier Field Engineer role is a combination of both onboarding Field Engineering and Support Engineering tasks....

Field Service Technician
Endeavor Telecom Boston, MA

07 May

FIELD TECHS NEEDED! Our Field Engineer Scorecard allows us to reward top-quality engineers with a higher volume of work and opportunities for special projects....

Trainee/Construction Inspector
Jacobs Providence, RI

01 Jul

Our Construction Engineering and Inspection Group is looking to add an entry level Field Engineer to their team. Jacobs Engineering Group, Inc....

Field Service Engineering Manager
Sealed Air Ayer, MA

17 Jul

Manage our team of Field Service Engineers (FSE). Associates Degree in Electrical, Mechanical or equivalent field required....

Sr Field Engineer - TSA Security Systems
Raytheon Burlington, MA

15 Jul

Field Engineer must be able to read and interpret schematics and engineering drawings. Field Engineer must have the minimum qualifications:....

Associate Technical Support Engineer
Park Place Technologies Marlborough, MA

10 Jul

AssociateTechnical Support Engineer. When field engineer is unavailable to make firstcontact, call will be routed to triage team....

Outside Plant (OSP) Field Technician - Texas and Missouri
Osmose Utilities Services, Inc United States

02 May

Osmose is seeking OSP Field Engineer/Technicians to support OSP engineering and Fiber to the Home (FTTH) projects....

Sr Field Engineer
Riley Power Worcester, MA

03 Jun

Field Engineer will:. Director, Field Engineering & Services and presently assigned District Field Engineering Manager....

Premier Field Engineer - PMC (Exchange)
Microsoft United States

23 Jul

Microsoft Support and or Premier Field Engineering experience is helpful. Bachelor's Degree in Computer Science, Computer Information System, Math, Engineering,...

Field Engineer
Noveda Technologies, Inc United States

22 Jul

Act as the mobile field service engineer on assigned open tickets and work in collaboration with senior engineering staff members....

Field Engineer Job
Bechtel United States

21 Jul

Provides Contractor field planning coordination and oversight in support of Project Construction functions as required and directed by the Lead Field Engineer....