Massage Therapist

Massage Therapist

Disney Parks And Resorts

La Verne, CA

Posted 5 years ago

  • Job Type(s)

    Full Time
  • Job Description

    Responsible for providing exceptional Guest Service while providing massages/other related services to Guests for therapeutic and remedial reasons, administering body conditioning treatments by applying various approved products

    Responsibilities :
    • Provide consistent professional massage treatments in accordance with Tenaya Stone Spa protocols and accepted certification practices
    • Ability to effectively perform all spa treatments and services as defined by the position being performed
    • Ability to properly apply oils, lotions, and other appropriate products
    • Properly care for equipment and use proper amounts of products to be cost effective
    • Uphold the standards of sanitation and sterilization as directed by law and the spas policies and procedures
    • Perform prep work and properly clean and restock room as required
    • Actively promote spa, treatments, services, sessions and retail as well as programs and promotions
    • Handle Guests questions and concerns professionally and courteously
    • Provide accurate and immediate responses to all requests by Guests ensuring complete Guest satisfaction
    • Attend mandatory training to maintain knowledge of current spa policies, procedures and trends
    • Must be able to perform all massage treatments offered by Tenaya Stone Spa
    • Additional leadership opportunities may be available that would require completion of an additional practical/ assessment


    Basic Qualifications :
    • Must currently hold and maintain state Massage Therapist license (with state of California)
    • Previous experience in a spa or hotel environment
    • Ability to handle difficult/sensitive situations independently, while confidently utilizing service recovery methods
    • Possess complete knowledge of all services and products while educating Guests
    • Strong verbal communication skills
    • Must have enthusiasm and possess excellent guest service skills
    • Receptive to special requests and proactive in anticipating Guests needs
    • Knowledgeable about The Disneyland Resort and surrounding area


    Preferred Qualifications:
    • Previous leadership experience in a spa environment
    • Basic computer knowledge


    Additional Information :
    SCHEDULE AVAILABILTY
    Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year
    • Casual Regular Cast Members must be available to work Friday evenings/Saturday/Sundays and all peak seasons
    • Available to work all holidays

    SUBMITTING YOUR APPLICATION
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